Shipping and Handling
Ground Shipping is included in all prices
Your complete satisfaction is guaranteed. Every gift arrangement we ship is warranted to have the look and value represented on our site. If you or your gift recipient is not completely satisfied with the quality of the delivered product or if it was damaged in transit, it will be replaced. In some cases, we will offer a partial credit or full refund. If a full refund is demanded, we may, at our discretion, ask that the item be returned.
We accept the following credit cards: Visa, MasterCard, Discover and PayPal. Your credit card/PayPal account will be charged at the point of purchase online.
A limited guarantee is implied for all 2-day and overnight shipments. If the parcel carrier fails to deliver your package on the requested day, your shipping charges will be refunded. Our refund policy does not cover:
We offer a wide variety of products. We always try to package a gift just as shown in the image on our site. It is rare that we may need to substitute an item, such as an "O" shaped type with a "Square" shaped toy, but it could happen..We reserve the right to make substitutions with items of equal or greater value.
Our carriers are UPS, FedEx, USPS. At check-out, only UPS is shown. We will select the best carrier for you.
Arrival dates for ground shipping are estimated and depending upon the destination will vary between 2-5 business days. Weekends and Holidays are not counted when determining the number of days in transit. Our order entry system is programmed to calculate the approximate arrival date for ground shipments.
We are unable to ship to the following destinations:
All products are covered by our guarantee and will be replaced or refunded if they arrive damaged. We reserve the right to have the gift inspected by the carrier. If the gift you received does not meet your expectations, please report it within three (3) business days of receipt for a replacement or a complete refund.
Claims for credit, due to incorrect address information will not be honored. Furthermore, customers will incur any additional fees charged by the carrier for address corrections. A complete shipping address includes:
Parental Control Protections
As required by the Communications Decency Act of 1996, Gift Baskets by Conny hereby notifies you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to Content that may be harmful to minors. Among the many companies that provide Internet blocking and screening software are CyberPatrol, NetNanny, SurfWatch, and GuardOne. Gift Marketing Alliance does not sponsor or endorse any of these companies or their services.
Protection of Content Provided by Gift Baskets by Conny and Its Licensors
All text, graphics, logos, icons, images, audio clips and software on the Gift Baskets by Conny Site ("Site Content") are copyrighted materials owned by or licensed to Gift Baskets by Conny. The Site Content may contain trademarks, service marks and trade names which are owned by Gift Baskets by Conny and its affiliates, and may also contain brand and product names which are trademarks, service marks or trade names which are owned by certain third parties. Any Events described in the Site Content may be subject to other intellectual property rights, the exercise of which rights are expressly reserved by Gift Baskets by Conny, its affiliates, or third parties. "Gift Baskets by Conny" is a trademark of Gift Baskets by Conny. Unless authorized in writing by an officer of Gift Baskets by Conny, Gift Baskets by Conny 's trademarks may not be used in connection with any product or service that is not Gift Baskets by Conny's , in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Gift Baskets by Conny. You may not sell, reproduce, distribute, copy, duplicate, resell, modify, display, publicly perform, prepare derivative works based on, frame, mirror, repost, exploit for any commercial purpose, or otherwise use any of the Site Content in any way for any public or commercial purpose without prior written consent of Gift Baskets by Conny or the rights holder. You may not use the Site Content on any other web site or in a networked computer environment for any purpose. If you violate any of these terms, your permission to use the Site Content will automatically terminate, you must immediately destroy any copies you have made of the Site Content, and we may end your authorization to use the Gift Baskets by Conny Site. Nothing contained in the Gift Baskets by Conny Site shall be construed as conferring any license or right under any copyright, trade secret, patent, trademark or other intellectual property rights ("IP Rights") of Gift Baskets by Conny, its affiliates, or any third party, and, except as provided in these Terms of Service, the exercise of all such IP Rights in the services, products, processes or technologies described in the Site Content are expressly reserved to Gift Baskets by Conny, its affiliates, and/or any third party, as applicable.
More Questions? Please free to contact us at CustomerService [at] GiftBasketsByConny [dot] com.
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